EFFECTIVE DATE: December 15, 2016
Retail Forward, LLC is the legal entity behind RIOT website. For the purposes of this contract “Retail Forward LLC” will be referred to as “RIOT”. RIOT is committed to respecting and protecting the privacy of our Users.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We collect personal information of all Users of RIOT (including visitors to its Site) that You Provide Us. When you register on our Site you are required to provide us your username/email address and password. In order to purchase any item or service on our Sites you must also provide us with further information such as full legal name, phone number, address, email address, and payment information. If you participate in our opinion polls, surveys, contests, or any other promotion you may be required to provide additional personal information in connection with your response or entry. This additional information provided by You will be collected by Us. Additionally, you may choose to make other personal information available to us in connection with the consignment of an item, if you submit a video or blog for publication on the Site, email us, or invite a friend to join the Site.
USE OF PERSONAL INFORMATION WE COLLECT
We use the personal information we collect to provide you with information, products, and services that you request and that we believe may be of interest to you. We use the personal information that we collect to register users, process requests and orders (including membership registration), communicate with you, provide you with other services, offers, and updates, as well as to administer our Site and comply with applicable laws.
COMMUNICATING WITH YOU
We may communicate with you about topics we believe you may be interested in, including through newsletters, alerts, and reminders about recurring event sales. From time to time we may send you service-related emails, such as a welcome email when you register for the Site.
If you provide us personal information when you communicate with us (including in person, by phone, or via email) this information may be shared with a Customer Care representative, employee, or expert that is most likely to be able to address your inquiry.
OPINION POLLS AND SURVEYS
We may share personal information we collect from your responses to opinion polls or surveys with third parties. If we do so, we will provide you with notice and the opportunity to consent.
CONTESTS, SWEEPSTAKES, AND PROMOTIONS
If you enter a contest or sweepstakes conducted by RIOT and/or one of our partners, we may contact you in connection with that particular contest or sweepstakes.
We use this information to analyze demographic and other trends, administer the site, track aggregate usage of the Site, and provide you with relevant advertising.
SHARING OF PERSONAL INFORMATION
In our sole discretion, we may also disclose information we collect to a third party when we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, or illegal conduct.
Information collected from this site may also be transferred as part of a merger or other combination, or as part of a restructuring, bankruptcy, transfer of assets, or to our successors in interest.
YOUR PRIVACY CHOICES
UPDATES TO YOUR INFORMATION
Users who no longer wish to receive our newsletters, alerts, or promotional communications may opt-out of receiving these communications.
HOW TO EXERCISE YOUR CHOICES
You may notify us of your choices or preferences by accessing your “Account Info” on the Site, or by contacting us as set forth in the “How to Contact Us” section below.
TRANSFERS OF PERSONAL INFORMATION
THIRD PARTY WEBSITES
We may share aggregated information about you with third parties. Aggregated information is non-personal information about you that is combined with the non-personal information of other users. These are for the use of, but not limited to,Server Statistics. We collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. In order to prevent the introduction of viruses and hackers into the RIOT site we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of the RIOT site.
ACCESS BY CHILDREN OR MINORS
Our Site is not directed to children under the age of 13, and our Terms of Service prohibit minors from using our Site or Service. We do not knowingly collect any information from children under 13.
Credit Card details are not stored our database or server, and are processed through a secure SSL environment.
We take precautions to protect information that we collect from our Users. We protect the information entrusted to us through physical, technical and administrative safeguards. These protections include restricting access to personal information to employees who need the information to perform a specific job. RIOT provides its employees training on its security and privacy practices.
However, no information security safeguards can be guaranteed to be completely secure, so you should use caution whenever providing personal information online, electronically or otherwise.
HOW TO CONTACT US
If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by email at [email protected]